Delivery Information

Once we receive your order, you will be emailed confirmation of receipt of your order.

How long will my new glasses take to arrive?

As a customised product, delivery usually takes place within 7-10 working days in the UK. Our aim is to complete and dispatch your order within 1-2 working days of receipt. Worldwide delivery takes slightly longer and may be subject to customs inspection.

How will they be delivered?

All UK deliveries are made using Royal Mail signed for. Worldwide deliveries are generally made with the primary postal service of the destination country.

How much will it cost?

Postage and packing on all UK (includes Northern Ireland, Highlands and Islands) orders over £30.00 is FREE. UK orders under £30.00 have a £2.95 delivery charge.

We deliver Worldwide with a flat rate per order of £4.95.

Returns Policy

We want you to be completely satisfied with your Specs365 shopping experience and with the goods purchased. WE OFFER A NO QUIBBLE 100% QUALITY 30 DAY MONEY BACK GUARANTEE.

If you are dissatisfied with your goods in any way you may return these within 14 days of receipt for a full refund or exchange of goods.

Goods must be returned in original condition, complete with all the original packaging to:

Eyewear Worldwide Limited
32-33 Cowcross Street
London, EC1M 6DF

Please advise us in writing whether you require replacement of the item or a full refund and the reason for the return:

Please note you will be responsible for the costs of returning goods to us. If goods are being returned because they are faulty or were delivered to you in error, we will reimburse your postage costs for return. We recommend that you send the item recorded delivery, or that you request a certificate of posting from the Post Office.