Delivery Information

On completion of your purchase you will receive an e-mail confirmation.

How long will my new glasses take to arrive?

As a customised product, delivery usually takes place within 4-5 working days in the UK. Our aim is to complete and dispatch your order within 1-2 working days of receipt directly from our In-House Optical Laboratory. Worldwide delivery takes slightly longer and may be subject to customs inspection.

How will they be delivered?

All UK deliveries are made using Royal Mail via a fully Tracked Service. Worldwide deliveries are generally made with the primary postal service of the destination country.

How much will it cost?

 We offer FREE Delivery Worldwide on all purchases over £20.  Purchases up to £20 have a £2.95 delivery cost.

 Returns Policy

We want you to be completely satisfied with your Specs365 shopping experience and with the goods purchased. WE OFFER A NO QUIBBLE 100% QUALITY 30 DAY MONEY BACK GUARANTEE.

If you are dissatisfied with your goods in any way you may return these within 30 days of receipt for a full refund or exchange of goods.

Goods must be returned in original condition, complete with all the original packaging to:

Eyewear Worldwide Limited
4 Ye Corner
Watford, WD19 4BS, UK

Please advise whether you require replacement of the item or a full refund and the reason for the return:

Please note you will be responsible for the costs of returning goods to us. We recommend that you send the item via recorded delivery, or that you request a certificate of posting from the Post Office.